Due to the fact that the DDC lacks previous records on communication
activities, this research result is based purely on interviews with operating
officers. The public relations, networking, and participatory
communication processes were used as an evaluative framework. It was
found that the interviewees had a basic understanding of public relations
processes, but lacked knowledge in the last, yet most crucial step,
evaluation. As for networking and participatory communication processes,
most officers only executed the meeting stage and exchanged ideas with
network members and media. They did not embark on consistent and
sustainable communication, as officers reasoned that they do not have
sufficient knowledge of the work process.