My colleague Ms. Eva Knäb has forwarded your email to me.
Sorry for the inconvenience.
As you mentioned in your email, you have received 50 bottle openers and only 3 are on your invoice.
I will clarify this here in Graz and let you know what we are going to do.
I regret to inform you that we could not send the beer glasses because the quality was not OK.
They are produced again and you will receive 7 beer glasses as soon as they are ready.
I regret that they are mentioned on the invoice.
Also this I will check and let you know.