Research Methodology
Based on the previous exploration of existing literature review on conflict management from an Islamic perspective;
the present study proposes two research frameworks; the first framework aims at diagnosing the reasons and
consequences of interpersonal relationship conflict and their impact on productivity
The second research framework aims at investigating the impact of three groups of some selected Islamic Values on
conflict prevention, resolution, and exploitation respectively.
1. Research Population
The research population represents all the pharmaceutical industrial companies operating and located in Alexandria.
The participants were (census of) managers representing all the managerial levels in the companies under study (10
companies) the total number of managers amounts 597. Pharmaceutical companies were chosen because of two
reasons, first, the readiness of these companies to cooperate with the research team. Second, as in the
pharmaceutical industry they cure body and brain, they should also cure the soul, and this should start with the
managers handling human lives with lifesaving products. In this respect, it is essential also to refer that Alexandria
was chosen as it represents around 21% of total units produced in Egypt, and also because of the feasible access to
the companies
2. Research Variables and Measurement
Research variables and measurement as presented in the questionnaire document are displayed in appendix 1
2. Research Hypotheses and Proposed Models:
Conflict Diagnosis Model: The present study uses the interpersonal conflict diagnostic kit that was developed by Al-
Ghazali (1111) as a base of the second research framework and the interpretation of the reasons and consequences of
interpersonal relationship conflict. The framework investigates the relationship between the reasons that would
initiate conflict and the consequences resulting from the existence of such conflict; and the corresponding impact on
productivity through testing the following hypotheses as shown in figure (1):
Figure (1) - Conflict Diagnosis Model
Research MethodologyBased on the previous exploration of existing literature review on conflict management from an Islamic perspective;the present study proposes two research frameworks; the first framework aims at diagnosing the reasons andconsequences of interpersonal relationship conflict and their impact on productivityThe second research framework aims at investigating the impact of three groups of some selected Islamic Values onconflict prevention, resolution, and exploitation respectively.1. Research PopulationThe research population represents all the pharmaceutical industrial companies operating and located in Alexandria.The participants were (census of) managers representing all the managerial levels in the companies under study (10companies) the total number of managers amounts 597. Pharmaceutical companies were chosen because of tworeasons, first, the readiness of these companies to cooperate with the research team. Second, as in thepharmaceutical industry they cure body and brain, they should also cure the soul, and this should start with themanagers handling human lives with lifesaving products. In this respect, it is essential also to refer that Alexandriawas chosen as it represents around 21% of total units produced in Egypt, and also because of the feasible access tothe companies2. Research Variables and MeasurementResearch variables and measurement as presented in the questionnaire document are displayed in appendix 12. Research Hypotheses and Proposed Models:Conflict Diagnosis Model: The present study uses the interpersonal conflict diagnostic kit that was developed by Al-Ghazali (1111) as a base of the second research framework and the interpretation of the reasons and consequences ofinterpersonal relationship conflict. The framework investigates the relationship between the reasons that wouldinitiate conflict and the consequences resulting from the existence of such conflict; and the corresponding impact onproductivity through testing the following hypotheses as shown in figure (1):Figure (1) - Conflict Diagnosis Model
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