Big data traffic information services use information from the approximately 3,000,000 vehicles in Japan equipped with Toyota Telematics Services (enough data is collected yearly to circle the Earth 830,000 times!) to offer tools to drivers, organizations, and municipalities. This offers benefits not only with the day-to-day, but also when disasters necessitate information on safe driving routes and evacuation centers. The “virtual operator” and emotional features of the FV2 introduced above are based off big data technology