With ref to our order # 099/2014 & your PI # SC-14-1286 dated 09.07.2014 for 4x20'fcl Al Aqeelah brand Sweet corn.
FYI, today we received complaint from one of our customer that in the packing of A10, instead of sweet corn there is cut baby corn packed in the tin which is really surprising. We still have some stock in our warehouse of this packing & we are not sure if the goods have similar mistake. Could you pls explain how possible such mistake had happened from your side? As you know our brand has good reputation in our local market & this kind of complaint will definitely spoil this reputation, resulting in great loss for us. So, pls do check & advice us what we should do now?