1. Familiarise yourself with internal privacy policies, processes and procedures
Understand your personal information handling processes and procedures and undertake regular privacy training. Following internal processes and procedures will help you manage and mitigate privacy risks, including the risks posed by human error.
Read your privacy policy and ensure you understand how it applies to the way you handle personal information.
Make sure you provide privacy notices to customers and that you handle their personal information in the way you say you will.