This scholarly annotated bibliography examines literature that investigates website
usability testing. Thirty-one references consisting of peer-reviewed articles, conference
proceedings, and books are reviewed. Ten usability testing categories are identified across
selected testing methods including: content relevance, ease of use and decision making, graphics,
interactivity between the site and the user, interface design, links, navigation/menus, page
layout/text formatting, search tools, and technical performance. Most frequently listed categories
address (a) navigation, (b) search features, and (c) content.