Measures
Computer self-efficacy was measured using the 10 items
developed by Compeau and Higgins (1995). Seven items to
measure organizational support were adopted from Igbaria
(1990) and Thompson et al. (1991). Training was measured
using five items which were adapted from Amoako-gyampah
and Salam (2004). Technology complexity was measured
using four items from Thompson et al. (1991). Compatibility