1.8.3.2 Train crew Management Plan
Tenderers should describe their proposals for developing and delivering the proposed standard of performance for on-train staff, how they will monitor these standards and ensure that they are compliant with relevant regulations and standards. Each plan should describe the Tenderer’s recruitment proposals and how these will be consistent with service delivery.
1.8.4 Station Management Strategy
Tenderers are required to submit a plan that outlines their approach to the management of all the stations within the MRT Yellow Line Project, Lat Phrao to Samrong and how they will work with other operators.