Frequently Asked Questions
Top Ten Questions
How do I cancel my booking?
How do I change my booking?
Can you resend my confirmation?
I have a problem with an existing reservation, what do I do?
What is a Standard Flexible Booking?
I have made a Standard Flexible Booking and want to cancel my booking, what do I do?
How do I use my credit from cancelling my Standard Flexible Booking?
How do I make a booking?
How can I contact the property before I book online?
What is a Non-Flexible Booking?