I apologize for the delay in communication. We our support queue was closed in observance with the holiday (Thanksgiving) yesterday. Our queue will be closed today as well and will resume on Monday (Dec 1st). We do have limited email support today.
To answer the below question in red, the install passwords are:
ClientPW=oA0U5MHAKy
ServerPW=t6pRSvalvq
In order to log into the support site, you will need to click the ‘don’t have a support login? Create one’ just under the username/password box.
This will prompt you to create a login and will ask for your account ID. Your account ID is: A6UJ9A00A2F7 and you may use whichever email address you would like. Our support site has free training videos, knowledgebase, FAQ’s, and other content so be sure to save your account ID and login information.
Once you are logged into our support site, click ‘downloads/updates’ and then the ManagerPlus Server and Client downloads under the ManagerPlus Enterprise 2014 section. There is also an install document that you can download and follow through the installation.
I hope this helps you along with your installation. Please let us know if you have any other trouble.