As organization of given the commitment on time still DHL remain un flag target oriented organization which put on the higher scale. DHL is big joint in the shipping line which contribute the maintaining the reliability and speed by advanced technology keep the needs all the time in mind of the customer as a first priority organization Is belief on the paramount important rather than the customer satisfaction. DHL maintain the infrastructure of technology inside the organization this maintain the packages and the business of the organization. To create a proper vision of the customer to check out status of the product. As communication point of view if customer calls to customer service our relationship officer fulfills the needs of the customer as quicker as they can. DHL making support center through customer relationship to increase the profitability and show the highest level of efficiency. Organization developed the criteria best shipping service by maintaining customer satisfaction level through shipping solutions.