We acknowledge receipt of your warranty claim STI20140013.
We appreciate your information and supporting documents provided.
Could you please share below data with us?
· Date of Installation: (it is Obligatory - if you are not sure, please inform with approx. date or unit supplied date)
· Power PCB photos are not clear. Can you re-send power photos to us once again?
· What is the end’s user machine condition? Is it shut down or new unit replaced?
· Application – Fan? (Exhaust fan, Blower, Cooling fan….. )