ContextPeople behave within a specific context; context provides structure, norms,worldviews and expectations. What is context? In Dervin’s keynote speech atthe first ISIC, she lamented, ‘There is no term that is more often used, less oftendefined, and when defined defined so variously as context’ (1996, 13). She concluded ‘Context is something you swim in like a fish. You are in it. It is inyou’ (1996, 32).There are many ways of conceptualizing context between the two extremes:context is anything that is not defined as part of the phenomenon and someaspects of context affect behavior – the container view; or context is aninextricable surround with which human behavior can be understood – thecarrier view. Johnson (2003) points out that context has mostly been treated asthe background in user behavior studies without being made appropriate linksbetween the observed processes and their grounds. Case (2007), taking aliterary-warrant approach, grouped the vast amount of literature into threetypes of information-seeking contexts: