Dear Arnit,
Thanks for contacting Cisco.
Below is the latest update from the engineer:
"Hi, team
Hope things are fine at your end. My name is Nishat and I am from the Cisco TAC Management team. This is in reference to SR 627247051 that is being handled by Rahul and I want to make sure things are going well. I was curious to know if the issue is resolved or you still need any assistance as we have not heard from you since a month.
As we have not heard for long from you and as we don't want to intrude you through our follow ups and we shall be temporarily closing this SR on 8-Oct if we don't hear back from you.
Team , most importantly, closing this case does not restrict you from contacting us anytime. Please feel free to contact me or engineer directly for any kind of questions you may have irrespective of the case being open or close and we'll be glad to assist you always.
Thank you for working with us.
Regards,
Nishat"