Following the minutes of meeting as we have discussed, I would like to update you for the pending issue regarding PASS proposal to support the cost of damage for GX 1 unit that fall off from truck at Lucy.
We would like to offer our contribution for being in partial responsibility by allowing claim up to 8 times of the value of our price (4,800Baht/pcs.) for your product. After this, I insist that you respond to the deadlines for all actions to be taken by Lucy, so that we can quickly clarify the issue of warranty and any other risks that may occur with your products. Until the warranty is signed, we do not guarantee and decline to be held responsible for any damages as such incident that occurs at Lucy, or any incidents that may be caused by your returnable pallets.
We proposed you the above with hope of our continued business relationship and gratitude of your trust in our services. Thank you and looking forward to your reply