Agree format of MI reports
Supplier to monitor and measure the Suppliers performance of the Services and Barclays internal operations
MI to be reviewed during the governance meetings
Performance against each Service level listed
Total number of Barclays complaints received
Volume of service required across the month
Boxes past destruction dates
Quarterly reports:
Quarterly graph showing the monthly performance against each Service level
Quarterly graph showing rhe motnhtly rotal number of boxes stored
Total number of complaints received.
Annual report:
Quarterly graph showing the monthly performance against each Service level
Total number of complaints received relating to the service
Annual graph showing the monthly total number of boxes stored