Management Dimension
– Executive Leadership
– Managers set organizational strategy for responding
to business challenges
– In addition, managers must act creatively:
• Creation of new products and services
• Occasionally re-creating the organization
Technology Dimension
– Computer hardware and software
– Data management technology
– Networking and telecommunications technology
• Networks, the Internet, intranets and extranets, World Wide Web
– IT infrastructure: provides platform that system is built
on