if product flexibility and volume flexibility become more important, then the implications are:
'1. Inventory Issue
Kershaw needs to stock additional toppings because of demand for variety. This will aid product flexibility.
'2. Delivery service
If BSB Inc. hopes to keep up with the increase of demand and capacity, it will have to increase its delivery fleet to ensure on time delivery of pizzas to dorm rooms across campus.
'3. Capacity Issue
Facility: Kershaw need to add capacity to meet increased demand. She may even have to consider moving into a new area that fully focusing on the pizza operation.
Equipment: Furthermore, Kershaw will have to invest in larger ovens and equipment to meet the rising demand.
Personnel: Additionally, it will have to manage staff to operate late nights. This will help BSB achieve volume and operation flexibility.