For conducting any research it is very important to conceptualize the thought. For the present study, a model of
organizational citizenship behavior is developed. On the basis of extensive literature survey researchers has
identified 10 variables which are having straight impact on organizational citizenship behavior. Literature clearly
reveals that these 10 variables are antecedents of organizational citizenship behavior. Figure-1 exhibits this
proposed model of measuring Organizational Citizenship Behavior. For measuring the Organizational
Citizenship Behavior difference between public sector and private sector organization, z-test issued.