Seattle-hised Divereifietl Computer
Corp., maker of GuestWare, introduced
its
SmartRunner
Rapid
Response
application
for
Pocket
PCs
and
specific
Java-enabled
cell
phones.
It
offers
improvements
in
speed
and
functionality
when
compared
with
e-mail-based
messaging
systems.
Whether
it
is
a
Pocket
PC
over
the
hotel's
WiFi
network
or
Java-enabled
cell
phones
using
the
carrier's
network,
direct
Internet
Protocol
connections
are
more
efficient
than
e-mail-based
messaging.
CIRCLE 188
GBCblue, a provider of secure
guest-use computers, showcased
its free-tO'guest hotel information
access service. The tool provides
a point-of-in formation site for
Joe Leija, senior v.p., international sales, Chase Merchant
Services, presents a seminar on FX Now!, a currencyconversion
solution
that
provides
international
travelers
with
the
option
to
convert
and
process
bank
card
transactions
in
their
native
currency
v/henever
they
make
a
purchase
at
participating
hotels.
It
eliminates
much
of
the
consumers'
guesswork
related
to
exchange
rates
and
fees
and
promotes
a
greater
understanding
of
the
true
value
of
goods
and
services
in
their
base
currency.
Mandalay
Resort
Group
offers
it
as
a
valueadded
service
to
international
guests.
CIRCLE 186
guests ajid a point-of-sale tool for
hotels. GBCblue announced a
strategic technology alliance with
Datanamics to provide business
and leisure travelers with 24/7 access
to
personal
computers
that
deliver
high-speed
Internet
access.
The
WestCoast
family
of
hotels
is
a
recent
GBCblue
customer.
CIRCLE 189
Los Angeles-hased GoConcierge-
.net, maker of CoConcierge, expanded
its
Web-based
concierge
and
guest-services
solution
to
include
guest-profile
information.
Users
of
CoConcierge,
which
already
enables
concierges
and
other
hotel
personnel
to
track
activity
such
as
reservations
for
guests,
will
be
able
to
track
information
such
as
birthdays
and
anniversaries.
This
will
enable
hotel
associates
to
provide
personalized
service
to
loyal
guests.