8.15 Should the Quality-Control Function Be Centralized or Decentralized?
Figure 8.7 illustrates those work activities of quality control which, industrial experience indicates, can be considered “fixed” within the quality-control component and those activities which are “variable” and may be suitable for decentralization to other organizational functions in the company. Note from the chart that the work elements appropriate for decentralization are primarily found in the process-control-engineering component and include in-process inspection and testing activities.