As spoken, I need you to inform SVOA management that we’re very serious on this matter and would not allowed to let Asp to claim any material from ASP fault again. This is their internal issue and they need to fix it. Don’t always tell us they don’t know this & that. We are not going to accept their excuse. You should guide them on how to do this since you are on site once a week. Do not only meet the top but need to go to groung to the engineer and tell Sukanya personally!!! She is the culprit!
I don’t know whether Aileen will approve these case! I try to communicate with her and hope she is ok to approve.