did you know business executives spend an average of 15 minutes per day on hold
that's over 60 hours of selling time available per year
according to anthony Stagliano,president of audiomax,16 to 20 per cent of callers will make a purchase based on an on-hold offer
Some other interesting facts
At least 7 out of 10 business calls are placed on hold
84% of callers hang up when placed on silent hold
the average caller waits 30 seconds before hanging up (during silence)
if music is playing,the caller stays on the line twice as long.
think twice about using a radio station for ''hold'' music if your competition advertises on the station you use.