gapid Growth in 2000—2004
be September 11, 2001, terrorist attacks on Americz
asulted in a widespread fear of air travel, negatively im
acting most of the airline industry. While other airline
nnounced millions in lost revenue following 9/11, letBlu
nade a profit and within eight weeks expanded its nel
vork to include six more destinations and resumed l
pending to further irnprove services offered.10 In Februal
:002, JetBlue won the 2002 Air Transport World “Mark
)evelopment Awa rd” for its successful first two yea
)f service, and also was named “Best Overall Airline”
)nboard Service magazine." On April 11, 2002, )e’tBl
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