There is no argument that IT is an important enabler of KM efforts. KM systems and
electronic networks allow knowledge workers to share, store, and retrieve documents
and other knowledge objects that may be used in their work. However, KM success
requires a complete solution; merely providing an IT-based KM system with access
to knowledge repositories does not guarantee that knowledge workers will use the
system to retrieve the knowledge contained therein or share their knowledge with
others by making it available in the repository. Careful attention must be paid to the
knowledge sharing attitude among coworkers and supervisors, incentives for contributing
and using knowledge,