2. Human Resource Management
At the beginning the employees tend to think in terms of activities rather than strategies.
However, when they are asked to formulate goals and ways of achieving them, the change models becomes more relevant. For example, A team stage model of change to inform the development of their strategic objectives in the first year:
• Raise awareness among staff in the pilot branches and create a sense of urgency
towards the IT 2020 implementation effort;
• Create a guiding team possessing position power, influence and expertise ;Engage
the guiding team in developing a vision for the change and becoming models who can support others as the change moves forward. With these strategic objectives in mind, the project team could begin to effectively consider the suitable sequence of activities. At the end of the year, the team would reflect on their results in light of their goals (i.e., staff progress and Bennies) and their strategy. By playing the simulation multiple times, the learners can test out different strategies. It is through this iterative sequence of planning which activities to choose, implementing them, seeing the results, revising the strategy, and seeing the results that learners begin to see the patterns in the change process. These patterns gradually cohere into identification of underlying principles that we would like them to learn from their “experience” of the simulation.