We appreciate your discharge report ,this helps us know how to improve.
After checking with our warehouse ,they confirm they loaded the right quantity ,they nested the 4pcs ALC600-320 on the blue ALC600-250 stack .
The same blue color and the mixed nested product may resulted to the confusion . We will make small product description tags with quantity to each nested units to avoid similar problems.
Regarding to the product collapse during the transportation ,we are still finding solutions. I will keep you posted in this regard.
When opening the container doors ,it is better to open half the door to avoid probable collapse .
PS: I was informed by Sancon the sailing date for PO HOP-14#002 was delayed to June 2.
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