Product stakeholders explained that it was important to be able to tackle these tradeoffs because the company was a leader in producing innovative social networking products. Producing “novel” and “futuristic” designs that users had not seen before involved some risk, but most stakeholders felt that thinking about the long-term vision and impact rather than short-term disruptions was important for progress:
I think what I like the most about this company, we will make changes based on how people are using our product…but we are not afraid of taking risks and having a big gamble…we have a sense of where this thing is going and maybe in the short-term lose engagement or users…but even if no user is asking for this feature, we’re going to go ahead and build it…