What is the main idea of this paragraph?
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When we interact with someone from a different culture, we are faced with a lot of uncertainty. We may not know anything about the person’s culture, values, habits, behavior, dress, and so on. We may not know what to say or do in such circumstances. This uncertainty about the other person may make us feel nervous and anxious. To effectively interact with someone from a different culture, we must be able to predict how our interaction partner is likely to behave and based on those predictions, select our appropriate verbal and nonverbal messages.
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Select one:
a. Uncertainty occurs in all communication process.
b. Communicating with people from different cultures causes anxiety.
c. Uncertain behaviors lead to uncertain verbal and nonverbal messages.
d. We must carefully select verbal and nonverbal messages when we communicate with people from different cultures.