Refer to the information from our team at Hemaraj, UIH is claim to client that WHA will charge for the FIbaer Optic Cable usage 5,000 B/core and cost seem to be plus in and charge to client.
I would like to have a discussion about this topic in our meeting tomorrow as it will effect a lot to client and it is not a intent as K.Kraitos our CEO used to share our strategy to all operators in our meeting before.
I believe with improper communication to client as well as among in UIH may cause a customer satisfaction issue soon.
More over as this client is in ESIE which still cover in current UIH contract with Hemaraj also you are using your own Fiber Optic on ground to provide to client and do not used any services from us yet. It is serious to us.
We, WHA Infonite, would line to here from you regarding to this case