I want to apologize once again for this inconvenience. I see here that the item was undeliverable. What happens with this item is that it was sold by a seller on our website called Bekith Home. We take care of the shipping but we don't have legal ownership of the seller's inventory, hence we are not able to send a replacement order. However, I can issue a refund to your original payment method and you can place a new order for the item at any time. The refund will be on your original payment method within 3-5 business days .