Overseeing Your Team
As a coffee shop owner, the most important thing you can do to keep your business going is to create a friendly, hard-working team of employees. It will start with your manager. As the owner, you will want a responsible, honest, skilled manager who is good with employees and customers and who can handle details such as schedules, inventory and employee training. Depending on how involved you are in the shop, you can put as much or as little responsibility on the manager as you want. Examples of tasks that you and the manager must work out a plan to cover are the hiring and firing of employees, the managing of products, inventory and specials and the daily transactions. As the owner, however, you will meet with your manager regularly and be responsible for enabling him to manage your store in a quality manner.