8. CONCLUSION
Kaizen – continuous improvement by small steps – should be realised due to each employee‘s involvement. Kaizen improvements should proceed without any additional investment or through small investments. Kaizen has been a major factor in the TQM (Quality Management movement). Kaizen has changed the mindset of the work force. Kaizen says that quality is a system or means to economically produce goods for services, which satisfy customer requirements. The quality route is the surest way to achieve higher profits and Kaizen has helped in achieving the same. It is found from the empirical studies that customer‘s encouragement and support play vital role for initiating this kaizen concept in medium enterprises. Predominantly, Indian manufacturing enterprises are to implementing kaizen practices in large proportions as compared to service sector. Financial and human resources are the two major constraints in kaizen implementation in small and medium scale enterprises. The top management commitment is the most critical success factor in kaizen methodology implementation. The implementation of kaizen is going to give huge benefit to the medium enterprises by reducing the different losses, the production cycle time and less time spent on disputes. All these are going to give positive advantage to the medium enterprises by increasing the level of customer satisfaction and more benefits at various dimensions to those who are involved with the concerned enterprise.