The demand for air travel has grown every year
since the Second World War with the exceptions
of the Gulf War in 1991 and 2001. Since 2001,
emergent factors have curbed and added to the
uncertainty of the airlines industry growth, such
as the September 11 attacks being a heavy blow
to the world economy and dragging down the
Executive
Summary
Executive Summary | Quality Management
1
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international airline industry, and USA military
actions against Iraq posing additional threats to
the airline industry.