Gather data, clean data, analyze data and report and present data
Perform analysis and make recommendations based on those results with vision
Work closely with team members, local related teams and Headquarter in Korea, using the analysed information as one of major factors to reach high standard of the service and KPI.
Facilitate quick response and problem solution by cooperating with related team
Attend project/rotation meetings with both HQ team and local team
Identify opportunities for service enhancements & initiatives
Perform related work as required.