The FP CAA's were created on the Lotus database but could have been created on the Web database. Due to the system
not working correctly at the time the FP were created, I approved for the Order Manager to create them on the Lotus database.
I created the FN CAA's on the Lotus database as FN CAA's cannot be created on the Web with this different account number. Unless
something has changed that I am not aware of. Web database FN CAA's without an original Credit Memo for an account number different
than the original Credit Memo have never been able to be created on the Web.
Please advise if you need me to create the FP CAA's on the Web.