In today’s intensely competitive marketplace,
companies can benefit strategically and tactically
from enterprise resource planning (ERP) systems,
if implemented correctly. However, with failure
rates estimated to be as high as 50% of all ERP
implementations, companies can be negatively
impacted by a poorly performing ERP system. The
research on ERP has focused on events leading
to the selection, evaluation, and implementation
of the ERP system. The intent of this research
is to identify new or lightly researched theories
regarding the difficulties of ERP implementations
that can help practitioners successfully manage
ERP implementations by performing a post-ERP
implementation examination of eight corporations.
We examine operations management (OM)
literature rather than information systems (IS)
literature in order to provide IS readers with an
alternative yet valuable analysis. Further, we
purposely avoid well-established findings by
performing a large literature review. This article
is based on a qualitative research design using
case-study methodology. The propositions derived
from the case studies form solid insight into the
considerations that may influence the success of
an ERP system.
In today’s intensely competitive marketplace,companies can benefit strategically and tacticallyfrom enterprise resource planning (ERP) systems,if implemented correctly. However, with failurerates estimated to be as high as 50% of all ERPimplementations, companies can be negativelyimpacted by a poorly performing ERP system. Theresearch on ERP has focused on events leadingto the selection, evaluation, and implementationof the ERP system. The intent of this researchis to identify new or lightly researched theoriesregarding the difficulties of ERP implementationsthat can help practitioners successfully manageERP implementations by performing a post-ERPimplementation examination of eight corporations.We examine operations management (OM)literature rather than information systems (IS)literature in order to provide IS readers with analternative yet valuable analysis. Further, wepurposely avoid well-established findings byperforming a large literature review. This articleis based on a qualitative research design usingcase-study methodology. The propositions derivedfrom the case studies form solid insight into theconsiderations that may influence the success ofan ERP system.
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