Th e 2011 survey sought also to capture local government adoption
of more recent innovations in e-government. Here we looked into
local government use of social media (e.g., Facebook, Twitter, and
YouTube). We found amazing adoption rates of these technologies
(two-thirds of local governments had adopted at least one social
medium, of which nearly all had adopted Facebook), although it
is too early to assess the impacts of this adoption. Clearly, more
research into the use of these technologies by local governments will
be needed to understand their ramifi cations.