The receptionist at the Pacifica Hotel is talking to a new guest. Insert the correct word using the
pictures to help you. Then practise giving this information to a friend.
Thank you for choosing our hotel. I hope you enjoy your stay.
Here is your .............................. sir. Take the .............................. to the second floor. Your room is
along the .............................. on the right. The room has a .............................. so you can sit outside
in the evenings.
There is also an .............................. to wake you up in the morning, a .............................. with cold
drinks (but you must pay) and also a .............................. where you can keep money and documents
like passports and tickets. If you want to rest you can put a ‘do not disturb’ .............................. on
the door so the cleaning staff will not bother you.
If you put your baggage onto the .............................. now, I shall arrange for the ..............................
to bring it to your room.
When you leave you can settle the account by ..............................