The goal for McD is to successfully communicate their new healhty alternatives. After the movie “Supersize me” McD experienced a lot of critique and has therefore established a new strategy with the following goals:
Reputation management goals:
– improve McD´s reputation within the industry: They do not aim solely at being perceived as a healthy restaurant, but as a restaurant that offers alternative meals for their publics. They furthermore want to be recognized as a company which is aware of the growing societal issues of obesity.
– Reinforce McD’s image with a new communication focus: Simultaneously with the increasing focus on healthier alternatives, McD has realized that they have to change their focus in order to create a new image and perception of McD. As a result they have taken some initiatives that should change the focus from the unhealthy products and introduced healthier menus. This has generated a lot of buzz because this change of focus was inevitable. It can be discussed whether this communicational change has been a success.