Speaks with poise and impact.
• Writes effectively with a disciplined technique and clear purpose.
• Is succinct, does not digress; stays focused and on point.
• Uses forceful and compelling language and tone to stimulate others’ thinking
and actions; uses vivid analogies and illustrations to create mental images.
• Uses visual aids when appropriate to enhance impact of the message.
• Demonstrates empathy when communicating; able to anticipate the reactions
and positions of others and respond effectively.
• Promotes a free flow of information and communication throughout the organization.
• Creates a feeling of energy, excitement and personal investment.