Ok, I really liked this product, I think it works however here's our short 2 month experience with it. We both did about 4 sessions, spaced 2 weeks apart. For me, full back, ...
- BibaWe both did about 4 sessions, spaced 2 weeks apart. For me, full back, chest. The first 2 sessions all went great, then on 3rd one we observed that with same laser settings, the product head would start randomly cause skin burns, in completely random places. Mind you, it's winter time, we're absolutely out of suntan and been so since we started this back in January.
The head protective glass would start to overheat and we could feel the heat in between the pulse discharges even when we moved the head from one spot to another on the skin, you'd feel the heat from the glass. We had to literally let that glass cool off for more than the 3.5 sec that the machine has built into (when it emits a beep to let you know). The machine has a lot of safety things implemented, one being 3.5 sec in between pulses, technically allowing it to cool off.
On 4th session, after 15 minutes of use, the head started making some louder popping sounds. As per manufacturer's instructions, these should be considered "normal". We really enjoyed that since we thought some hair follicles really got destroyed permanently (yay!).
And then the disaster happened. On next pulse discharge the head unit exploded, an electrical fire started inside the head, the unit started smoking while continuing to make electric flames and explosion sounds. I had to literally rush on and pull the cord from the power outlet before everything would get out of control.
My wife ended up with a huge skin burn from the disaster and nearly got electroshocked when the laser head exploded and started looking like a welding machine.
I tried to contact the manufacturer's support line. Surprise (or not). Nobody picked up the phone, I was asked after a long wait to leave a phone number so they can call me back. None has so far. I emailed them using their website email address and also using amazon contact form. Nothing.
Pretty sad, paid several hundreds for this unit and it's clearly unsafe to use. Im posting pictures with the unit head that caught on fire
I've been using this product for nearly two years now, so I think this review may be unique in that respect. I didn't read through ALL of the other reviews, but most seem to be for shorter term experiences.
First off, I am the perfect candidate for this product-- fair skin and dark hair.
After nearly two years of use as recommended (every two weeks at first, then every three weeks, etc.) I am using the unit about once a month to hit stray leg hairs and do full armpit treatments. I make sure I do the treatments on skin that is dry and bare (no lotions or deodorant applied). A slight drawback is that I need to allow my leg hair to grow between treatments so I can see where I need to treat. Because the product is best used on short-haired/shaved skin, at treatment time I dry-shave each visible hair and then zap its follicle. This is the only way to see what areas still need to be treated. If you continue to shave between treatments to get the hairs that remain, you'd have to treat your entire leg each time ($!) to make sure you got all stray hairs.
I have seemingly removed about 50% of my underarm hair.
I have seemingly removed about 75% of my upper leg hair.
I have seemingly removed about 85% of my lower leg hair.
I have seemingly removed about 75% of my bikini line hair.
If you're looking for absolutely bare legs with no fine hair visible in strong sunlight profile views, this is not your product. The hair that does remain on my legs is finer and seems lighter in color, but it's there and I can see it in good lighting. My legs feel smooth and you'd have to look closely at them to see the hair, so it's a matter of personal preference.
I say "seemingly" because I don't know what will happen if I cease to use the product. I suspect the hair will all eventually grow back, as I've read that there really is no such thing as permanent hair removal. For now I'm content with continuing to buy the (expensive!) cartridges because of the time I save on shaving my legs. I still feel the need to shave my underarms every day. The cartridges last much much longer now that I'm not treating my entire legs, so that's a bonus.
I called the "800" number to see if the cartridges from the pink retail version (this one) and the giant warehouse store aqua version (name withheld so this review isn't censored) are inter-changeable, and the answer I got was very unsatisfactory. I suspect it's a marketing difference only, as the rep could only keep saying that the retail cartridge would work, but was "formulated differently". She couldn't/wouldn't expound on this. I verified that the pulses were the same in strength and number, and the cartridge is physically identical, so I don't know what other differences there could be.
I gave this product a "3" because it does technically work, but it's not the miracle quick hair removal system some marketing campaigns make it out to be. It takes long-term dedication and cartridge purchasing. The real test would be to see how fast all of the hair grows back, but I'm not about to test that after investing the time and money I have to date.
Review update: I failed to mention that I used the unit at its maximum strength (5) pretty much from the start. You can bypass the first 50 pulses of lower strength by following the directions they give.
Review update 2014: I have now used this product for over 3 years. I upgraded my rating from 3 stars to 4 stars because not only is the machine still working OK, but the hair isn't growing back for the most part, so I'm only doing spot treatments every 2 - 3 months. The percentage of hair removal I mention above is now 70% underarm, 90% upper leg, 95% lower leg, and 85% bikini line. Now that the price seems to have come down substantially I would highly recommend this method to anyone who is willing to work with it long term.
Ok, I really liked this product, I think it works however here's our short 2 month experience with it. We both did about 4 sessions, spaced 2 weeks apart. For me, full back, ...
- BibaWe both did about 4 sessions, spaced 2 weeks apart. For me, full back, chest. The first 2 sessions all went great, then on 3rd one we observed that with same laser settings, the product head would start randomly cause skin burns, in completely random places. Mind you, it's winter time, we're absolutely out of suntan and been so since we started this back in January.
The head protective glass would start to overheat and we could feel the heat in between the pulse discharges even when we moved the head from one spot to another on the skin, you'd feel the heat from the glass. We had to literally let that glass cool off for more than the 3.5 sec that the machine has built into (when it emits a beep to let you know). The machine has a lot of safety things implemented, one being 3.5 sec in between pulses, technically allowing it to cool off.
On 4th session, after 15 minutes of use, the head started making some louder popping sounds. As per manufacturer's instructions, these should be considered "normal". We really enjoyed that since we thought some hair follicles really got destroyed permanently (yay!).
And then the disaster happened. On next pulse discharge the head unit exploded, an electrical fire started inside the head, the unit started smoking while continuing to make electric flames and explosion sounds. I had to literally rush on and pull the cord from the power outlet before everything would get out of control.
My wife ended up with a huge skin burn from the disaster and nearly got electroshocked when the laser head exploded and started looking like a welding machine.
I tried to contact the manufacturer's support line. Surprise (or not). Nobody picked up the phone, I was asked after a long wait to leave a phone number so they can call me back. None has so far. I emailed them using their website email address and also using amazon contact form. Nothing.
Pretty sad, paid several hundreds for this unit and it's clearly unsafe to use. Im posting pictures with the unit head that caught on fire
I've been using this product for nearly two years now, so I think this review may be unique in that respect. I didn't read through ALL of the other reviews, but most seem to be for shorter term experiences.
First off, I am the perfect candidate for this product-- fair skin and dark hair.
After nearly two years of use as recommended (every two weeks at first, then every three weeks, etc.) I am using the unit about once a month to hit stray leg hairs and do full armpit treatments. I make sure I do the treatments on skin that is dry and bare (no lotions or deodorant applied). A slight drawback is that I need to allow my leg hair to grow between treatments so I can see where I need to treat. Because the product is best used on short-haired/shaved skin, at treatment time I dry-shave each visible hair and then zap its follicle. This is the only way to see what areas still need to be treated. If you continue to shave between treatments to get the hairs that remain, you'd have to treat your entire leg each time ($!) to make sure you got all stray hairs.
I have seemingly removed about 50% of my underarm hair.
I have seemingly removed about 75% of my upper leg hair.
I have seemingly removed about 85% of my lower leg hair.
I have seemingly removed about 75% of my bikini line hair.
If you're looking for absolutely bare legs with no fine hair visible in strong sunlight profile views, this is not your product. The hair that does remain on my legs is finer and seems lighter in color, but it's there and I can see it in good lighting. My legs feel smooth and you'd have to look closely at them to see the hair, so it's a matter of personal preference.
I say "seemingly" because I don't know what will happen if I cease to use the product. I suspect the hair will all eventually grow back, as I've read that there really is no such thing as permanent hair removal. For now I'm content with continuing to buy the (expensive!) cartridges because of the time I save on shaving my legs. I still feel the need to shave my underarms every day. The cartridges last much much longer now that I'm not treating my entire legs, so that's a bonus.
I called the "800" number to see if the cartridges from the pink retail version (this one) and the giant warehouse store aqua version (name withheld so this review isn't censored) are inter-changeable, and the answer I got was very unsatisfactory. I suspect it's a marketing difference only, as the rep could only keep saying that the retail cartridge would work, but was "formulated differently". She couldn't/wouldn't expound on this. I verified that the pulses were the same in strength and number, and the cartridge is physically identical, so I don't know what other differences there could be.
I gave this product a "3" because it does technically work, but it's not the miracle quick hair removal system some marketing campaigns make it out to be. It takes long-term dedication and cartridge purchasing. The real test would be to see how fast all of the hair grows back, but I'm not about to test that after investing the time and money I have to date.
Review update: I failed to mention that I used the unit at its maximum strength (5) pretty much from the start. You can bypass the first 50 pulses of lower strength by following the directions they give.
Review update 2014: I have now used this product for over 3 years. I upgraded my rating from 3 stars to 4 stars because not only is the machine still working OK, but the hair isn't growing back for the most part, so I'm only doing spot treatments every 2 - 3 months. The percentage of hair removal I mention above is now 70% underarm, 90% upper leg, 95% lower leg, and 85% bikini line. Now that the price seems to have come down substantially I would highly recommend this method to anyone who is willing to work with it long term.
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