Objective:
To obtain a challenging Customer Service Executive position in a leading company where my skills and experiences will add value to the organization.
Summary:
Responsible and dependable Customer Service Representative with 3 years’ experience with different companies. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Hands on experience in ensuring that appropriate changes are made to resolve customers’ problems and referring unresolved customer grievances to designated departments for further investigation.
Qualifications:
Communication/People skills
Creative and strategic skills
Good negotiation and interpersonal skills
Strong organizational and analytical skills
Good numeracy skills and a knowledge of statistics
A high standard of computer literacy
Problems solving skill with the clients