After listening to the recordings you may get a completely new perspective on how the scrip is performing,the mindset of the prospect,and new trends in the industry.You will find out what's hot and what's not when listening to how prospects respond to certain parts of the scrip,the latest buzzwords,and common prospect answers and objections.For example,If you notice that on many calls prospects hang up after one part of the script,you'll want to revise that part to create a more positive response.Think of each call as a techable moment to improve the quality of you script and make it more productive.You can listen to your best sales rep's techniques and replicate it in the script.