Claims for shortages or for merchandise damaged during shipment of Products must be filed with the freight carrier by Distributor. Creative will provide reasonable cooperation to Distributor but will not assume responsibility for the filing or collection of claims, and no deductions may be made from invoices for claims that may be made against the freight carrier. Distributor may deduct from invoices only the amount of any shortages or damage caused entirely by Creative, provided that any such deduction shall be subject to Creative's prior written approval and no such deduction may be taken until Distributor has received such approval in the form of a credit note issued by Creative. Distributor must make any claim for a deduction, and provide Creative with copies of the related purchase order and shipping documentation, within forty eight (48) hours of receipt of shipment to which the claim relates. Any claims by Distributor must be claimed no later than the following calendar quarter, failing which such claims by Distributor shall become invalid and shall not be honoured by Creative. Distributor will not set off against Creative’s invoices amounts that Distributor claims are due to it under this Agreement or otherwise and Distributor waives all right it may have to set off or withhold any payments due under this Agreement.