The airline enjoys substantial consumer confidence and can be seen in evidence as Alkaiser on Epinions writes “There isn't very much an airline can do to make an 11 hour flight much more comfortable. So basically, you can only lose points in my book.”. Another bebekoh writes “ I've flown with Thai Airways several times so I would say what I think is good about them.
1. The food is great. It suits my Asian taste.
2. Staff are helpful. At least, most of them.
3. The ticket price ranges from affordable to expensive. Peak seasons are costly but compare to other airlines, it is still quite affordable.
4. Numerous destinations. That's what I like about Thai Airways. You can go anywhere especially within Southeast Asia without changing airlines. Just them!.”.
The airline enjoys this sort of confidence due to its hardworking and dedicated staff that ensures safe, timely and enjoyable journeys for passengers that use their services.