The framework as presented in this paper is very interesting. It is finally an attempt to have a complete scheme, looking
beyond just financial indicators , and especially dedicated for the logistical industry. It measures more than solely costs , like
it also captures perceptions (of management, customers, employees at different levels, et cetera). A very useful division is
the split between the strategic, tactical, and operational time-domains. It might furthermore help in overcoming problems in
supply chains that want to assess chain wide performance. However, some adjustments and generalizations might be
needed.