HOTEL CONVERSATIONS
Booking the hotel:
A: Otoya Hotel. Can I help you?
B: Hello, I would like a room for tonight.
A: What kind of room would you like?
B: I’d like a single room, please.
A: Hold on, please. I’m afraid all our single rooms are reserved. The only room we
have available is a twin.
B: How much for the twin room?
A: 2000 baht before tax.
B: Does that include breakfast?
A: No, but breakfast is available in our dining room.
B: OK, I’ll take a room for tonight (only).
A: I’ll need to get your credit card information to guarantee your room.
Checking in:
A: Hi, my name is Suzuki and I have a reservation for tonight.
B: Let me check. OK, yes. A twin room for one night.
A: That’s right.
B: You are in room 408. How would you like to pay for the room?
A: Do you take American Express Travelers Checks?
B: Certainly, are they in American funds?
A: No, in Canadian. Is that OK?
B: Yes, no problem. With the exchange, that comes to 83.76 dollars Canadian.
A: Do I pay now or when I check out.
B: In advance, please.Copyright Inter Ed Consultants 2003
A: Here you go.
B: The elevator is just around the corner. Do you need any help with your bags?
A: No thanks. I can manage myself.
B: Is there anything else we can do to help you enjoy your stay?
A: Can you give me a wake-up call at 7:00?
B: We don’t do that from here. You can use the clock radio in the room, or you can
program the telephone in your room to ring at 7:00.
A: Oh, yes. I have a meeting downtown tomorrow. Does this hotel have a shuttle bus?
B: No, I’m afraid we don’t, but we will be happy to call a taxi for you if you provide us with the details.
A: No, that won’t be necessary. I can call from my room.
B: There are no charges for local calls.
Calling the front desk:
B: Front desk.
A: Hi, I’m in 408 and my TV doesn’t seem to be working.
B: We will send someone up to take a look at it in a few minutes.
How is everything else?
A: Everything else with the room is great. Do the rooms come equipped with irons?
B: No, but they are available free of charge here at the front desk.
A: Can you send it up with the person who is going to look at my TV?
B: Certainly. Tom should be up there by 2:00.
A: Thanks. What should I do with the iron when I’m finished?
B: You can keep it in your room. If you don’t hear back from me before 9 tonight,
just leave it on your desk and the cleaning staff will pick it up in the morning.
A: OK, thanks for everything.
B: Enjoy your stay, and don’t be afraid to ask if there is something else I can do for you.
HOTEL CONVERSATIONS
Booking the hotel:
A: Otoya Hotel. Can I help you?
B: Hello, I would like a room for tonight.
A: What kind of room would you like?
B: I’d like a single room, please.
A: Hold on, please. I’m afraid all our single rooms are reserved. The only room we
have available is a twin.
B: How much for the twin room?
A: 2000 baht before tax.
B: Does that include breakfast?
A: No, but breakfast is available in our dining room.
B: OK, I’ll take a room for tonight (only).
A: I’ll need to get your credit card information to guarantee your room.
Checking in:
A: Hi, my name is Suzuki and I have a reservation for tonight.
B: Let me check. OK, yes. A twin room for one night.
A: That’s right.
B: You are in room 408. How would you like to pay for the room?
A: Do you take American Express Travelers Checks?
B: Certainly, are they in American funds?
A: No, in Canadian. Is that OK?
B: Yes, no problem. With the exchange, that comes to 83.76 dollars Canadian.
A: Do I pay now or when I check out.
B: In advance, please.Copyright Inter Ed Consultants 2003
A: Here you go.
B: The elevator is just around the corner. Do you need any help with your bags?
A: No thanks. I can manage myself.
B: Is there anything else we can do to help you enjoy your stay?
A: Can you give me a wake-up call at 7:00?
B: We don’t do that from here. You can use the clock radio in the room, or you can
program the telephone in your room to ring at 7:00.
A: Oh, yes. I have a meeting downtown tomorrow. Does this hotel have a shuttle bus?
B: No, I’m afraid we don’t, but we will be happy to call a taxi for you if you provide us with the details.
A: No, that won’t be necessary. I can call from my room.
B: There are no charges for local calls.
Calling the front desk:
B: Front desk.
A: Hi, I’m in 408 and my TV doesn’t seem to be working.
B: We will send someone up to take a look at it in a few minutes.
How is everything else?
A: Everything else with the room is great. Do the rooms come equipped with irons?
B: No, but they are available free of charge here at the front desk.
A: Can you send it up with the person who is going to look at my TV?
B: Certainly. Tom should be up there by 2:00.
A: Thanks. What should I do with the iron when I’m finished?
B: You can keep it in your room. If you don’t hear back from me before 9 tonight,
just leave it on your desk and the cleaning staff will pick it up in the morning.
A: OK, thanks for everything.
B: Enjoy your stay, and don’t be afraid to ask if there is something else I can do for you.
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