Dear K. Som,
Maybe I have to explain the site better. Mostly to start, we are selling tickets and services for Thailand. Both local and international customers. I understand we must collect VAT.
In the future, we will also do the same business, with the same website, but the customers will be located in different countries, and the goods/services are intended for use outside of Thailand (only some of them, not all of them).
So for those purchases, the goods/services are sold as e-commerce items for another market. Isn't that the same as export? For export, I believe there is no VAT. Is this wrong?